Rosa Damask

Return Policy: Damaged or defective goods: in the unlikely event that you receive products which are damaged or defective, we shall, at our own option, either replace or refund any damaged or defective products (including the postage and packing you were charged).

You must notify us of the problem via email / through the contact form and, after our reply, return the products in the same condition that you received them (and the same type of packing).

We will send you the replacement products according to the availability of our warehouse ad only after receiving the returned items.

If items are not delivered due to a mistake on our part you will be completely refunded, or sent the package again without extra charge; whichever you prefer.

If you get your address wrong and do not notify us before the order is sent, we cannot refund the postage costs.

For assistance with billing questions or other enquiries please contact us.